Feature Requests

Hi Tim,

I hope this message finds you well.

I have a request for a future update to the site. On the site content page where all the galleries are listed, is it possible to add an option to hide the stats and sales amount? While I know I can turn off access in "admin," my staff need access to the site content to upload images. However, I would prefer they not see the sales figures for each gallery.

Implementing this feature would be greatly beneficial. Please let me know if this can be included in a future update.

Thank you for your assistance.

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Outstanding credits on any account to be erased when orders are archived.

I know this has been a well-liked & discussed standalone thread in the past by many.

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Fix Collections within Collections so the client does not think they have finished selecting their order when they have not ( disable the pop-up that says they are done and can checkout )

Especially urgent and pertinent to largest collections.  When creating BUY-ALLS with prints, the ONLY option is to add collections to that package and I have had to resort to manually doing these orders by hand. 

This is on other threads and you were looking at it back in April but im not sure what's happened but those threads are now being ignored.

Thankyou.

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How about reading the changelog 

• Fixed when a collection contains other collections and one of those collections is a 1 pose collection showing that the collection is complete.

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Hi Tim - I updated right away and and wrote in the update that it hadn't changed and you didn't say anything there if you've made a further update, but you replied to others with changes, as you do, so i'm not sure why the short reply when I haven't been rude?? 

I tried again a week ago, I will try again now.  I appreciate it.

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Combine all the search fields, that way you can just type ANYTHING into the search box and it doesn't matter if it's an order, page, account, etc. And then have an "Advanced Search" if you need to break it down.

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I am using the paid access feature for galleries and I would love to see that a Sub-Gallery could be set to paid access as well. We have a lot of customers per event and for some we would like to set the sub-galleries to paid access instead of the whole gallery.

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Maybe someone has requested this already, but on my college education platform, there's a pop-up that shows up when you screenshot a page. It says something like, "Screenshots are not allowed, this screenshot has been recorded." No punishment actually happens if I screenshot a page, and I doubt it's recorded, but it's meant to scare people away from cheating on a test. I wonder if something similar would scare away people who try to screenshot images. Even with low-res watermarked images, people will still screenshot and use AI to remove watermarks and sharpen, so maybe this pop-up would deter some of that? Just a thought, in case that's a possible addition. :)

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When putting in payment information or updating order totals, allow it to accept the comma , and not auto delete everything after it. A comma is a proper accounting symbol and sytist should treat it as such.

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Would love for the option to expire a cart after 15 minutes of inactivity. Sometimes I get multiple bookings for flash events, and people leave a time slot in their carts, and then go to book it after a couple hours and it's gone. 

There's sites like ticket master and such that once you add an item to your cart it then initiates a countdown.

I find myself going in often to delete carts manually.

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Hi Tim,

I completely agree with this point. Please seriously consider implementing this, as many business owners, myself included, would prefer that staff not have access to sensitive information such as overall sales figures.

Thank you for your attention to this matter.

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Please consider implementing Google's address verification (or some similar service) for when customers type in their billing / shipping address. You would not believe how many orders get returned to us due to customer error.

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Would there be a way to have multi-layer green screen renderings?  In other words, a background, the photo/extraction, then a front layer that would also be a transparent PNG (smoke, captioning, graphics, etc.)?

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Hi Tim, 

Not sure if it is a function yet or I am doing it wrong. 

(mine says photos not found if I activate the pre-register for qr only galleries)

But if we could have a pre-register for the qr code galleries that would be awesome.

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Hi Hi!

It would be amazing to have an option to allow customers to search for a gallery without having the galleries listed :-) So they just have the search function :-) 

It would be even MORE awesome if that was a fuzzy search with auto complete so once they start typing, it narrows down the search for them :-) 

Thaaaaaaaaanks!

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Someday it would be amazing to have the ability to host and sell video in similar ways that we do photos - the option to upload, watermark, and organize, then let clients view the watermarked video and purchase if they like it.

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I would like to know how many people are viewing the site in real time.

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I would like to be able to choose the number of days to delete incomplete carts, 60 days maximum is too little, each of us can have different needs

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in the enlarged photo with the price list on the side, I would like it to be possible to add a text above that is the same for all the photos in the gallery and that the file name under the photo is bigger and with the possibility of adding a little text before, for example: photo code n°.

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watermark and logo not on thumbnails but only on enlargements

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Hi

Would love the ability to be able to temporarily disable account creation or have accounts need to be approved before they are made.

I have a very irritating person who makes accounts in the small of the night and once disabled they just create a new email address and opens a new account.  Blocking their ip doesn't seem to work.

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A few requests regarding customer accounts.

1. Make it so that an account can't be created with an email address in an improper format. (example username&hotmail.com or username@hotmail,com)

2. Create an admin option to merge accounts.

and/or

3. Create an admin option to reassign orders to a different account.

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Not sure if it's been suggested, but adding 2FA for admin access would be very nice (and options for how long before requiring it again). 

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Option to have Sale on booking (calendar) services.

Similar to early bird perhaps (with end date), with the website showing the discount to encourage bookings.

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Would be great to be able to filter by shipping options when viewing all orders. 

Would also be great when using the QR photo code option to have a preview of the image on the print out when you print them again after the shoot date. 

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Request: Add filenames to the QR export options.

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it would be great to have a "Leave a Tip" feature on orders. Every service business under the sun prompts you when you pay, it would be nice to have a similar option available.

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I would love to see a ring Central integration.  It is a great platform that we use for all of our telephony, sms, messages.  It has a great set of api's as well.  Thanks.  

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Oh that's neat, the idea of an integrated communication platform is a great one.

 @Joey we have been using Dialpad for our text messaging and other communication features, I suppose it's similar to Ring Central...?

https://www.dialpad.com/ca/developers/

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Yeah, we recently switched over to it and it handles all 6 office phones, sms to clients and in office messaging between staff.  It's been alot better than I anticipated.  And I used their apis and wrote a program that will pop up a customers stylist account page when they call.

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I use with satisfaction the automatic change of the price list from a discounted one to a standard one after 4 weeks, I would need an automatic cron email to warn those who have viewed the gallery a few days before the upcoming price increase

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I'm currently experiencing this:

School gallery orders with prepaid or zero dollar digital file purchases. There is no payment owing for the digital files but they have to be added to the cart and complete checkout.
Parent adds on prints and then chooses to pay offline. They send me the payment but I don't get around to inputting it right away because I'm batching print orders and it isn't urgent.
Now the digital files are lumped into an order marked as unpaid, making them unavailable to download.

I would love to see some sort of update that recognizes zero dollar digital downloads as separate from the payment status of the rest of the package so they can be downloaded right away.

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Have another column in the gallery listings page that shows the number of open orders left to fulfil for that gallery.

I have multiple deadlines for school galleries, first for print and digital, then a much longer deadline for digital only.  Orders are archived after they have been fulfilled after the first deadline, so any open orders remaining that could show up easily would be a very useful reminder to me.

Thanks Tim for considering.

Edited Sat Oct 26, 24 5:25 AM by Trailboy

The ability to filter out of the email logs those emails that have been sent to itself, i.e. those that have gone from and to our own email addresses.  

I don't see the need myself, but the ability to delete only those emails (like the current time limited deletions) would be beneficial.

Edited Sat Oct 26, 24 5:25 AM by Trailboy

I would love to be able to download form submissions as a CSV file.  

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I would love to be able to assign a price list to a set of images. For example if parents did not pre-order and do not have an account, but want to view the photos taken. I would love to assign a price list to just those images so that they pay more than parents that have pre-ordered. Since they have not set up an account, I can not assign the new price list to an account.

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You can assign a different price list to specific images though. Would that work for what you need?

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Found it!!!! Thank you Selina!!!

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Customization for the packing slips would be amazing!

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Hi Tim,

A great feature would to be able to find all photos in a gallery that do not have a Passcode.

There are times when we upload a school (1000 plus photos) and some students were not in the data file from the school and had to be entered manually. We don't have student numbers for these students (which is the passcode) so they are uploaded without a passcode.

Once we receive the student numbers from the school, if I could go into the school gallery and view only photos without passcodes, this would significantly speed up the process of adding the missing passcodes.

Cheers,
Todd

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If this is a Passcode Photos gallery with the passcode in the title or imported from spreadsheet, or a QR Passcode Gallery, while in the Photos tab in a gallery, click the Search icon then click "Show Untitled Photos".

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I really need a way for clients to see the details for their scheduled sessions. The way I understand it, the "My Appointments" only displays the Event Name, date, and start time. I need a way to share their start time, duration, session location (I do everything on-location), along with a number of notes and links I provide in advance to help them prepare.I'm solving this today by creating their proof gallery up front, keeping it in Draft mode, and publishing everything that I want them to know in there. But, this is not intuitive to them. They kept checking the "Appointments" area. So, I actually had to stop using Appointments and exclusively rely on their proof galleries in Draft mode.I attached a screenshot of the template I use to create the new proof gallery each time. It would be so much better if the Appointment displayed the full date/time/duration detail, included a new location field, and included an HTML-capable text box that is visible to clients.

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I would love the ability to make a gallery  require account creation to view photos, we run at events and this would my returning customers and new customer at check out. And we shoot a lot of kids and this would help to assure we don't have unwanted viewer looking, we would have some basic info on them.

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Please add the option to put a SKU on product and price list options.

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I know Sytist already has Mailchimp integration to add new subscribers. But, I would really like the ability to to have an automated email campaign to send to clients leading up to their session with session date/time/location confirmations, reminders, tips, articles to read, etc that are triggered the same way as the gallery expiration reminders.

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Me again! ;) 

Would be great is pre-paid credits were only able to be used in the gallery from which they were purchased (or the option to set up gallery specific credits).

We have it set up so that families can register for their Xmas mini session, and when purchasing that rego, a $25 credit is automatically applied to their account.

But since it's also family portrait season and Graduation season (in Australia) customers' credits are being used on other purchases (eg, their Christmas credit will be used on their graduation package, or on their Family Portrait session).

I know in the end it works out the same money wise, and they just won't have credit applied on their Christmas gallery anymore because it's already been spent. But it's confusing to customers, since they can't opt out on using the credits, and a bit unprofessional looking from us :-( Plus, our gallery emails will then need to be amended as some customer's won't have any credit, but some will.

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Ability to search through print credits would be great. A search box where you can enter the code or name so it can be quickly be changed.

Thanks Tim.

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Would love to see the option to add multiple group photos in the csv so that all associated groups that a student features in appear by default without the need to use sub galleries/scroll through hundreds of groups to find the teams their child is in. As our groups are all named, this is also a privacy concern for some of our schools. I checked our data and found that the maximum number of groups this year for one student was x18 - 1 tutor group, 1 class group, 1 year group and 15 other sports teams/activities.

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This is a great idea. I have experienced apps with a message populate that says "this site does not allow screenshots" - it may only be something that can be built in apps rather than websites (?) It would certainly be a great help, as I think many people use their phones rather than desktops to order, and it would certainly make it harder for those people that like to steal the watermarked images.

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