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Current Version: 5.2.5 | Sytist Manual | Common  Issues | Feature Requests

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Default Sms / Email Only Sending Email

S
7 posts
Fri Mar 28, 25 8:39 AM CST

Hi,

Trying to send email and SMS when order is complete.

  • Customer has given consent for SMS
  • I can send a manual SMS, confirmed by Sytist SMS Log and Twillo
  • Not working for order only and account created orders

When using default message 'Photos available for download', which has email and SMS response, the email is sent but not the SMS.

This is what I'm doing:

  • Go into order
  • Ship Notify
  • Drop down menu to choose 'Photos available for download'
  • Submit

Emails are sent but no SMS.

Am I missing something?

Cheers

Steve 

This reply was deleted.
This reply was deleted.
525 posts
Sat Mar 29, 25 8:51 AM CST

Sorry about the other responses, That is not available for SMS that way.

4 total messages
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