To post a new support question, click the Post New Topic button below.
Current Version: 5.2.5 | Sytist Manual | Common Issues | Feature Requests
Send New Gallery Email Not Working
I'm trying to send out the New Gallery email but it is not sending. I did the test email under the email settings to make sure it was working and I got that email but I still can not send the email for the new gallery. When I look in my email log, it does not show up that I tried to send the email. I just did the latest update this morning so I'm up to date.
Sounds like the cron job on the server has stopped working and automated emails is no longer working. If you go to Settings - Automated Emails, you may see a link with pending emails. If so, this is the case.
You would need to get with your host on fixing the cronjob. Or turn off automated emails.
My Email Address: info@picturespro.com
Thanks Tim. I do not see any pending emails. It looks like the site is still sending out other automated emails, like the email it sends when someone places an order...those emails are still going out. And when I did the test email, it sent that one as well.
My Email Address: info@picturespro.com
Thank you! I just emailed you.

Loading more pages