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When Downloading A Zip File All The Photos Are The Same

22 posts
Sun Dec 15, 24 8:26 PM CST

Hi, 

When clients are downloading a zip file all the photos are the same one.

Have i missed a setting?

thanks 

16,825 posts (admin)
Mon Dec 16, 24 3:36 AM CST

How to produce the issue?

Downloading photos from an order, free downloads from gallery or admin download?

Original photo files, or resized or watermarked files?

Regular or greenscreen  photos?

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
22 posts
Mon Dec 16, 24 4:48 AM CST

Hi Tim, 

The photos are uploaded with a logo applied.

They are a free download of original photos with a add logo applied.

Regular photos.

the clients try and make a zip for multiple images but it just downloads the same image. 

16,825 posts (admin)
Mon Dec 16, 24 5:23 AM CST

I see. I'll have an update out soon that will include a fix for that.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
22 posts
Mon Dec 16, 24 5:43 AM CST

Awsome, thanks for the quick reply.

5 total messages
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Category: Bug
 
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