To post a new support question, click the Post New Topic button below.
Current Version: 5.2.4 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Unable To Get Extra Photos On Collections Working

75 posts
Mon Nov 11, 24 7:39 PM CST

Hello, We are trying to get the option to add extra prints/downloads to collections. Below are the settings we are using. The UI telling the customer that they can add extra prints does not show. I must be missing something?



Attached Photos

C
108 posts
Mon Nov 11, 24 11:22 PM CST

I think you need to add the price in the Extra photo box as well - at least that is what we do for additional images on digital file collections.

Edited Mon Nov 11, 24 11:23 PM by Craig Stewart
16,823 posts (admin)
Tue Nov 12, 24 5:49 AM CST

Yes, you need a value for both extra photo and extra new photo.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
75 posts
Wed Nov 13, 24 8:57 PM CST

Yes that was the fix. Thanks guys.

4 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 74 times
Category: Photo Products
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close