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How To Add Additional Items To A Customer's Existing Order After Payment

S
15 posts
Fri Nov 08, 24 2:26 AM CST

I have a customer who recently placed an order and made payment. We've received her order, but now she would like to add more items to it. How can I go about processing this additional order while ensuring everything is handled smoothly?

16,827 posts (admin)
Fri Nov 08, 24 8:25 AM CST

There isn't a way to add to an existing order. They would need to place a new order or you create them an  invoice for it.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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