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Files Not Uploading

M
12 posts
Wed Nov 06, 24 4:30 AM CST

Hi, I am trying to upload a substantial amount of files. It was working fine until an hour ago and now it will not upload anything through sytist site. Can you help me on this as I have a deadline of tomorrow to give gallery access to all clients. 

T
415 posts
Wed Nov 06, 24 5:28 AM CST

Have you contacted your host? 

Sounds like you've encountered hosting security measures, run out of space or hit a file limit to me

Edited Wed Nov 06, 24 5:41 AM by Trailboy
M
12 posts
Wed Nov 06, 24 5:37 AM CST

I am not hosting myself , I am paying sytist to host. According to my file limit on the home admin page `I have loads of space left.

T
415 posts
Wed Nov 06, 24 5:40 AM CST

AHH sorry. Ignore me then.

Tim will need to see it.

M
12 posts
Wed Nov 06, 24 5:48 AM CST

I know, I was thinking the same. Thanks a million for responding though.

16,823 posts (admin)
Wed Nov 06, 24 6:18 AM CST

Are you getting any errors or are they just not moving?

Try again as I have set up some additional error reporting.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
M
12 posts
Wed Nov 06, 24 6:31 AM CST

Hi Tim,

I tried again there, No errors, says failed 0 in red, the bar that normally goes red on an error underneath each file isn't there either, just a tiny sliver of a bar. 

16,823 posts (admin)
Wed Nov 06, 24 6:45 AM CST

Try again now, I think it is resolved.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
M
12 posts
Wed Nov 06, 24 6:48 AM CST

no unfortunately not, same thing happened.

M
12 posts
Wed Nov 06, 24 7:16 AM CST

I also have duplicates of images in the photos that I did manage to upload. I know i did not upload them twice. I don't know if that is any help to you. One whole batch that I uploaded duplicated all the files including qr codes.

16,823 posts (admin)
Wed Nov 06, 24 7:23 AM CST

I am able to upload to your site without issue. I am also not getting any error messages.

Which gallery are you uploading to that has duplicates?

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
M
12 posts
Wed Nov 06, 24 7:30 AM CST

TUS Athlone Tues 29th of Oct has the duplicates.

I tried uploading there and still no go. Im on a Mac, what do you use?

16,823 posts (admin)
Wed Nov 06, 24 8:04 AM CST

PC, but shouldn't matter.

Email the first 3 photos you are trying to upload. Add them to the email as an attachment. 

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
M
12 posts
Wed Nov 06, 24 8:46 AM CST

So i switched computers and its working on that.  The 3 images wouldn't attach on email either. Why the original mac is not accepting those files is still a mystery. Is there an easy way to get rid of those duplicate in the TUS Tues gallary? Will the qr system still work if there are 2 identical qr codes in the qr checker?

16,823 posts (admin)
Wed Nov 06, 24 10:28 AM CST

I have removed the duplicate photos from that gallery.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
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