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Current Version: 5.2.5 | Sytist Manual | Common Issues | Feature Requests
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Merge Duplicated Customer Accounts
S
Suzanne Mohme
18 posts
Tue Oct 29, 24 11:37 AM CST
We have a customer that managed to create a duplicated account. Is there a way to merge the two together to get rid of the duplicated account?
Tim - PicturesPro.com
16,883 posts
(admin)
Wed Oct 30, 24 3:57 AM CST
Not at this time. I have in my notes to try to get into the next update.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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Selina Metcalfe
105 posts
Fri Jan 10, 25 11:15 AM CST
This is now an option with a super easy fix (hooray!) but is there a way to merge in an order where the customer didn't create an account?
I have a customer who created two accounts in past years (which are now merged) and then also has a new order placed, but didn't use her account to place the order.
Tim - PicturesPro.com
16,883 posts
(admin)
Fri Jan 10, 25 12:31 PM CST
There is currently not an option to move an order into an account.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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