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Downloads From Admin Filled Client Order

G
47 posts
Tue Oct 15, 24 6:27 PM CST

I had a client place all their photos into their cart - then I did an order via the admin and zeroed out the amounts so she wasn't changed - this way it shows up in her "orders" in her account page - but there are no download buttons for her to get to the photos. They were paid for separately and wanted her to have access to them through her account so they are all in one place with other orders she has placed in the past.

Is this a glitch or something that isn't possible??

16,827 posts (admin)
Wed Oct 16, 24 4:37 AM CST

Does the order actually show as paid?

You can email me the following for me to look into it: 

1) The link / URL to your Sytist admin (where you log into your Sytist admin).
2) Create me an admin account by clicking Admins in the main menu, or send me your admin username and password.
3) The order number.


Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
G
47 posts
Wed Oct 16, 24 8:24 AM CST

That was it!! It didn't show as paid - I edited the payment info as "completed" and now they show - thank you so much for the help

3 total messages
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Category: Orders
 
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