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Current Version: 5.2.4 | Sytist Manual | Common  Issues | Feature Requests

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Product/order Export Settings To Include Qr Info?

E
68 posts
Fri Oct 04, 24 9:33 AM CST

When exporting the sales from a gallery, is there a way to include any of the info from the QR upload?

The QR system works great to get my photos uploaded with passcodes quickly, but now that I'm trying to download the orders, I'd really like more information with each order (student name, grade, teacher).  I don't see an option for that in the product/order export settings.'


And on a similar topic, when I click on an order, all of the orders show the thumbnail with the file name and the products ordered.  But then only some of them also list the QR info under that (passcode, subject name, teacher, grade, student ID).  But not all of them.  It seems as if any orders included a digital download, that previous information isn't listed anymore and instead it just says Passcode: (*empty*), and Name: Anne Smith (*literally, I think every single image with a download lists the name Anne Smith.  ???


Edited Fri Oct 04, 24 9:53 AM by Erin Carrow
E
68 posts
Fri Oct 04, 24 9:53 AM CST

example of one of the anne smiths 

Attached Photos

E
68 posts
Fri Oct 04, 24 9:55 AM CST

and an example of what it shows if the order does not include a download

Attached Photos

16,819 posts (admin)
Mon Oct 07, 24 5:39 AM CST

I have on the to-do list to add the option to export the QR data with the orders. Should be in the next update but don't have a timeline right now. 

I can't replicate your issue with the QR data not showing when there is a download on the order. 

You can email me the following for me to look into it: 

1) The link / URL to your Sytist admin (where you log into your Sytist admin).

2) Create me an admin account by clicking Admins in the main menu, or send me your admin username and password.

3) An order number that shows correctly and an order number that does not. 

4) Link, username and password to your HOSTING control panel.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
4 total messages
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