To post a new support question, click the Post New Topic button below.
Current Version: 5.2.4 | Sytist Manual | Common Issues | Feature Requests
Product/order Export Settings To Include Qr Info?
When exporting the sales from a gallery, is there a way to include any of the info from the QR upload?
The QR system works great to get my photos uploaded with passcodes quickly, but now that I'm trying to download the orders, I'd really like more information with each order (student name, grade, teacher). I don't see an option for that in the product/order export settings.'
And on a similar topic, when I click on an order, all of the orders show the thumbnail with the file name and the products ordered. But then only some of them also list the QR info under that (passcode, subject name, teacher, grade, student ID). But not all of them. It seems as if any orders included a digital download, that previous information isn't listed anymore and instead it just says Passcode: (*empty*), and Name: Anne Smith (*literally, I think every single image with a download lists the name Anne Smith. ???
I have on the to-do list to add the option to export the QR data with the orders. Should be in the next update but don't have a timeline right now.
I can't replicate your issue with the QR data not showing when there is a download on the order.
You can email me the following for me to look into it:
1) The link / URL to your Sytist admin (where you log into your Sytist admin).
2) Create me an admin account by clicking Admins in the main menu, or send me your admin username and password.
3) An order number that shows correctly and an order number that does not.
4) Link, username and password to your HOSTING control panel.
My Email Address: info@picturespro.com
Loading more pages