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Pricelist Not Showing Up

M
10 posts
Mon Sep 02, 24 7:07 AM CST

Hey Tim, I have marked my new price list as the default price list but only my sports price list ( the first price list I created) still comes up on every gallery. I've changed it manually and even recreated a test gallery and still only my sports price list is showing up rather than my "senior portraits" list.  Not sure what I am doing wrong.


16,739 posts (admin)
Mon Sep 02, 24 8:17 AM CST

You probably have a default price list set for your section or category. Refer to the attached screenshot. 

Attached Photos

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
M
10 posts
Mon Sep 02, 24 9:02 AM CST

No, I've checked and rechecked that. Still not changing to the senior portraits price list. I'm sure its something dumb that I'm missing... file it along with why my emails aren't working  still. 

Interestingly, when I switch it to not for sale, that actually changes. But when I switch it back to Senior Portraits, it goes to the Sports Pricing. UGH

Edited Mon Sep 02, 24 9:04 AM by Marci
16,739 posts (admin)
Mon Sep 02, 24 9:46 AM CST

You can email me the following for me to look into it: 


  • 1) The link / URL to your Sytist admin (where you log into your Sytist admin).
  • 2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
  • 3) The name of a gallery doing  this.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
M
10 posts
Mon Sep 02, 24 10:48 AM CST

Email sent and you are already set up as an admin. Just FYI... because emails are not sending from my site I am unable to reset my password.

16,739 posts (admin)
Mon Sep 02, 24 11:02 AM CST

You have the sports 2024 price list assigned to your own customer account. You need to change that.

Emails are not sending because of a bad password or credentials. 

Attached Photos

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
M
10 posts
Mon Sep 02, 24 11:19 AM CST
.
Edited Mon Sep 02, 24 11:42 AM by Marci
7 total messages
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