Orders Not Registering

Which PayPal option? Settings -> Checkout & Payment.

PayPal Checkout or PayPal Standard Business? 

And has it worked previously? 

Yes - It's worked for 15 years! Paypal standard business.  

I received this message from paypal "IPNs sent to the following URL(s) are failing:"

What would have changed that the IPNs started failing? and if I go into paypal and it asks for a notification URL, what should go there? 

Thank you!!

See: Customer Paid By PayPal Standard Business But No Order Is Created

Sorry - I should have said I've followed those directions. When I go to the .htaccess file, it is completely blank.  Should I add that code? 

Nothing would have changed in Sytist to make the IPN fail now.

What is the URL they show for " "IPNs sent to the following URL(s) are failing:""?

And did you do: Step #2 from these instructions on forcing httpS must be done or it could create a redirect and make the order not get created.

2) Next you have to edit the sy-config.php. You can do this in your Sytist admin by click Settings in the main menu, then underneath the left menu click "edit config file".

Change this line:

$setup['url'] = "http://".$_SERVER['HTTP_HOST']."";

TO:

$setup['url'] = "https://".$_SERVER['HTTP_HOST']."";

Notice we are adding a s to http. 

Yes - I did step 2 as well.  this is the URL https://laurawatsonphotography.com/shop/sy-inc/store/payment/paypal-standard-return.php

That URL is fine. You may have to contact PayPal for more info. Perhaps your host has added a firewall blocking the IPN.

What does the IPN status say?

Check the IPN Status

You can check the IPN history in your PayPal account to see if there are any errors. Log into your PayPal account then go to the following link: 

https://www.paypal.com/us/cgi-bin/webscr?cmd=_display-ipns-history

You should have a Search Results section. If nothing is in it, change the dates to when a payment was made.

Date/time created - Message ID - Status - Transaction ID

See what is under Status. If it says disabled then PayPal has disabled it for some reason and you should contact PayPal support to see if they can tell you why.

Ok, thank you.