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Current Version: 5.2.4 | Sytist Manual | Common Issues | Feature Requests
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Credit Did Not Come Off Clients Account When They Purchased Photos
M
Mary
54 posts
Sun Aug 25, 24 9:40 PM CST
Hi Tim,
My clients purchase a credit when they register for kinder photos. The credit then comes off their account when they see and order their photos. I have a client who's credit did not come off their order. I can't see anything different about this order from others at a glance.
Please let me know what information I need to send you so you can investigate for me.
Kind Regards,
Mary
Tim - PicturesPro.com
16,827 posts
(admin)
Mon Aug 26, 24 4:28 AM CST
You can email me the following for me to look into it:
- 1) The link / URL to your Sytist admin (where you log into your Sytist admin).
- 2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
- 3) The order number.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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