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Upload From Filezilla Folders Gone

T
25 posts
Tue Jul 30, 24 9:26 AM CST

We had some cron job issues earlier in the week, and we believe we fixed it but now we don't have the option to use Filezilla (which still sees the backend of the website and we can create folders of images to upload) but once we go into sytist it doesn't show the folders in the upload window to process.

16,823 posts (admin)
Tue Jul 30, 24 10:38 AM CST

Then you either: 

1) Didn't upload into the correct folder , sy-upload 

or 2) didn't upload a FOLDER of photos into the sy-upload folder and just uploaded images directly into that folder.

Uploading photos with FTP

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
T
25 posts
Tue Jul 30, 24 12:52 PM CST

I have done both.  I create a directory in filezilla under the upload and then upload the files into the specific directory and the upload window does not show on the gallery as an option.

16,823 posts (admin)
Wed Jul 31, 24 4:45 AM CST

You can email me the following for me to look into it: 


1) The link / URL to your Sytist admin (where you log into your Sytist admin).

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

3) FTP username and password.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
T
25 posts
Wed Jul 31, 24 11:13 AM CST

Sent email this morning to you.

16,823 posts (admin)
Wed Jul 31, 24 11:47 AM CST

You have nothing in the sy-upload folder. 

Attached Photos

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
T
25 posts
Mon Aug 05, 24 8:02 AM CST

I can now not connect to the server to even look in filezilla

16,823 posts (admin)
Mon Aug 05, 24 9:04 AM CST

FTP is part of your hosting. If you can't make a FTP connection you will need to contact your host.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
8 total messages
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