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Upload Issues

S
59 posts
Tue Jul 02, 24 3:56 PM CST

I'm currently unable to replace image files on an order, or upload to a gallery. I'm just getting a never-ending multi-coloured loading stripe at the top of the screen. My dashboard is also missing everything except the top stats bar and the alerts panel.

A
43 posts
Tue Jul 02, 24 5:13 PM CST

I'm having the same dashboard issues. Just a blank page with the stats bar and alert panel.

S
59 posts
Tue Jul 02, 24 8:17 PM CST
Angie Duncan wrote:

I'm having the same dashboard issues. Just a blank page with the stats bar and alert panel.

Have you been able to upload anything today?

A
43 posts
Tue Jul 02, 24 8:48 PM CST

I haven't as I don't have anything to upload, but I am getting orders coming through.

This reply was deleted.
I
29 posts
Tue Jul 02, 24 9:02 PM CST

Same thing here, did the update today as there was a warning message about an out of date PHP version. After the update, trying to upload images produced a spinning circle that doesn't end.

Edit: Also tried to create a backup of the DB, that didn't work either. Looks like possibly a CHMOD issue?

Edited Tue Jul 02, 24 9:05 PM by Iwona
S
59 posts
Tue Jul 02, 24 9:32 PM CST
Iwona wrote:

Same thing here, did the update today as there was a warning message about an out of date PHP version. After the update, trying to upload images produced a spinning circle that doesn't end.

Edit: Also tried to create a backup of the DB, that didn't work either. Looks like possibly a CHMOD issue?

Hmmm... I think I just did the update yesterday too and this is my first attempt at an upload since then.

V
3 posts
Tue Jul 02, 24 10:59 PM CST

I'm having the same issue, hopefully it can be resolved soon.

S
14 posts
Tue Jul 02, 24 11:52 PM CST

I"m facing the same issue too!

16,564 posts (admin)
Wed Jul 03, 24 12:53 AM CST

One of the server upgrades happened before I expected and this is being fixed right now. If upload or admin homepage isn't working for you yet it will shortly. 

Sorry for the inconvenience.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
A
43 posts
Wed Jul 03, 24 2:41 AM CST

thanks Tim, it looks like its back on my end.

S
14 posts
Wed Jul 03, 24 4:09 AM CST

Hi Tim, still not working.

16,564 posts (admin)
Wed Jul 03, 24 4:34 AM CST

Try again now. Had to make some tweaks.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
13 total messages
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