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Current Version: 5.0.2 | Sytist Manual | Common Issues | Feature Requests
Instant Download Error (500)
Hello,
When a customer clicks the "Download Add Instant Download of Image" button they get an error 500. Looking at the error log the following is logged.
[21-Jun-2024 10:05:58 America/New_York] PHP Fatal error: Uncaught TypeError: imagesx(): Argument #1 ($image) must be of type GdImage, bool given in /home/******/public_html/sy-inc/store/storedownloadphoto.php:327 Stack trace: #0 /home/******/public_html/sy-inc/store/storedownloadphoto.php(327): imagesx(false) #1 {main} thrown in /home/******/public_html/sy-inc/store/storedownloadphoto.php on line 327 [21-Jun-2024 10:10:41 America/New_York] PHP Fatal error: Uncaught TypeError: imagesx(): Argument #1 ($image) must be of type GdImage, bool given in /home/******/public_html/sy-inc/store/storedownloadphoto.php:327 Stack trace: #0 /home/******/public_html/sy-inc/store/storedownloadphoto.php(327): imagesx(false) #1 {main} thrown in /home/******/public_html/sy-inc/store/storedownloadphoto.php on line 327
This is for order number 16311.
Cheers,
Mike
I am going to guess that the product purchased has adding a logo to it selected, but that logo file is missing or not valid. Edit the product in the product base that was purchased and check that and the logo file selected in Settings -> Watermarking.
My Email Address: info@picturespro.com
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