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Project Proofing Not Creating Passwords: Private Galleries Visible To Everyone

509 posts
Tue May 14, 24 12:59 PM CST

Hi Tim, our clients contacted us today saying they can see other people's "Proofing" galleries by using the navigation buttons below their own photos. 

After some troubleshooting I found out that new Proofing galleries are being created without passwords even though the section settings say to apply passwords.  Other gallery types seem to be creating passwords and working normally.

I tried changing the settings and saving the section again, but the same thing is still happening.  Screen shots below.


Attached Photos

Edited Tue May 14, 24 1:00 PM by Michael Leenheer
Michael Leenheer   || My Sytist: https://subphoto.ca/client_galleries/demo01/
T
392 posts
Tue May 14, 24 10:58 PM CST
509 posts
Sat May 18, 24 2:42 PM CST

Hi Tim, this issue still exists in the current update.  Do you have any insight or a patch we can apply?

Michael Leenheer   || My Sytist: https://subphoto.ca/client_galleries/demo01/
16,564 posts (admin)
Mon May 20, 24 4:11 AM CST

There is no bug, no patch to be applied. It is what you have selected.

You probably again have sub categories that have different settings from the parent category. 

And in that category you have a different defaults and page display layout, one that is not for customer galleries. 

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
509 posts
Mon May 20, 24 3:29 PM CST
Tim - PicturesPro.com wrote:

There is no bug, no patch to be applied. It is what you have selected.

You probably again have sub categories that have different settings from the parent category. 

And in that category you have a different defaults and page display layout, one that is not for customer galleries. 

I'm not stupid, Tim :( 

Here is a screen shot of my section settings, if that helps.  I've also made a video showing how I make a gallery and the passcode is not being generated.  Not sure what else I can do to convince you this is happening.

Video Clip

Attached Photos

Michael Leenheer   || My Sytist: https://subphoto.ca/client_galleries/demo01/
16,564 posts (admin)
Tue May 21, 24 4:20 AM CST

I was able to replicate it now.

For the next previous on the pages under the photos you need to change the Layouts -> Page Display Layout  to Galleries.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
509 posts
Tue May 21, 24 8:41 AM CST

Thanks Tim, you can see at 0:17 in my video that the Page Display Layout is already set to 'Galleries'.  

The 'Galleries' layout type has the next/previous by default.

Should I make a custom page layout for now and remove the next/previous part?

Michael Leenheer   || My Sytist: https://subphoto.ca/client_galleries/demo01/
16,564 posts (admin)
Tue May 21, 24 9:47 AM CST

Sorry, layout should be client galleries (missed the client part).

You can create a custom layout.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
8 total messages
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