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Phone Number No Longer Populated

272 posts
Fri May 03, 24 3:49 PM CST

When I view a client's account and click on their email address to send a message, the client's phone number is no longer populated in the SMS section to send an email/text if I change the email to be sent. 

The phone number is properly populated with the default message that pops up. But, the phone number changes to just "1" when I select a different message from the list.

16,690 posts (admin)
Mon May 06, 24 3:57 AM CST
I can not duplicate any issue with that. What email are you changing it to?

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
272 posts
Mon May 06, 24 4:47 AM CST

It replaces the phone number with just a "1" whenever I select anything from the dropdown other than the initial email that pops it. It doesn't seem to matter which once I pick from the list.

16,690 posts (admin)
Mon May 06, 24 10:48 AM CST

I still can't duplicate any issue with this. I'll make a note of it.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
4 total messages
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Category: Emails
 
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