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Current Version: 5.3.4 | Sytist Manual | Common Issues | Feature Requests
Shipping Not Calculating On Some Orders
Hi Tim
Some orders are coming through with out shipping even though shipping is set for these galleries.
Most likely the product(s) on the order are not marked as shipping. Check the product(s) on the order in the Product Base section by editing them and see if the shippable option is checked.
My Email Address: info@picturespro.com
Thanks Tim. That was the issue.
Tim, I just had this occur this week. I have an order where shipping did not calculate for prints, but it did for the order before and after this one. The "Do not calculate shipping" shipping checkbox is not checked.

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