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Contract Emails Not Sending

144 posts
Mon Aug 29, 22 1:41 PM CST
When I create a contract, and "send" the contract email isn't being sent out.

I checked the email log file - which shows it as sent, but, under the customer account there is no email sent.

Every other email through the site works properly (automated reminders, order confirmations etc), its just contracts.

Not sure what's going on and would appreciate some help.

Thanks

Liz
16,823 posts (admin)
Tue Aug 30, 22 4:39 AM CST
Works perfectly for me.

You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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Category: Contracts
 
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