Merge Multiple Accounts W Same Customer

Tim,

I have this issue from time to time also (see Merging/linking Multiple Accounts). A customer drops an email account or for some other reason chooses to create a new account when they already have an existing account.
It would be helpful to be able to merge his prior history into the new account,
I assume from the prior response that just changing the old account to the new email address won't work?

Thx,

Rick Raphael

Edited Thu Apr 19, 18 2:26 PM by Rick Raphael

There is not a way to merge accounts. If they haven't purchased anything from their new account, you can just delete that one and update their email address in their old account.

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Has there been an update to this? Because I'm having the same issue with clients creating and ordering under another account because they typed their email address incorrectly.  I don't want to delete one account because I don't want to lose their order history.

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Sorry, this option is not available. I made a new note of it. 

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