We are changing hosting services.
I have followed the directions for backing up the database and creating a new one in the new hosting site. The database appears to be correct. I copied all the files over to the new server and modified the setup.php file. When I try to run Photocart, I get "Unable to locate the database: gharter1_harterphotocart" .
The name of the databas is correct. When I run a separate script outside photocart, it can find the database.
Any suggestions would be appreciated.

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Maybe you have the hostname wrong, pc_db_host.

Might be localhost.

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It is set to localhost.
I tried the pc_db_host and got a different error.

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Basically your error, "Unable to locate the database: gharter1_harterphotocart, means it can not find a database by that name, gharter1_harterphotocart. Maybe you have a typo in it. You should double check that is the correct database name in your hosting control panel.

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Thanks for the help.
I still have no idea why it can't find the database.
I double checked and everything is spelled correctly.

My settings are:
$setup['path']= dirname(__FILE__);
$setup['url'] = "http://".$_SERVER['HTTP_HOST']."/photocart";

// If you are going to use a payment option that requires an SSL enter your secure URL below
$setup['secure_url'] = "https://".$_SERVER['HTTP_HOST']."/photocart";


/* DATABASE SETTINGS */
$setup['pc_db_location'] = "localhost"; // hostname or location
$setup['pc_db'] = "gharter1_photocart"; // The name of the database
$setup['pc_db_user'] = "gharter1_gharter"; // username to the database
$setup['pc_db_pass'] = "photos"; // password to the database
Do you see anything wrong?

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This database name:

$setup['pc_db'] = "gharter1_photocart"; // The name of the database

Is not the same name you posted before:

gharter1_harterphotocart,

Do you know which is right? And what is the EXACT error message now when you try?

And is that the right password? If not, have a password with no special characters like ^%$#@"'&

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You are correct that the database name is different. When you mentioned to be sure the name was the same, I changed it in the database and the program to be sure they were the same. Still got the same error.

The password is correct.

Still get the same error: Unable to locate the database: gharter1_photocart. So even changing the name of the database, resetting the password, made no difference.

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You will have to email me the link to your hosting control panel with username and password and the link of where you are trying to set this up.

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