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Unable To Save Changes To Home Page

p
91 posts
Mon Mar 11, 24 6:57 AM CST

I get the following message 


Forbidden

You don't have permission to access this resource.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.


I have recently moved from a dedicated server to shared hosting and also made sytist my home page, so I suspect it's an error with regards the hosting but before I raise a ticket with a web host I need to know what I'm asking for with regards permissions and locations 

Thanks in advance

16,717 posts (admin)
Mon Mar 11, 24 10:22 AM CST

403 error is usually caused by triggering mod security on the server  (or ModSec). Mod security is good but also has false positives. 


You would need to contact your hosting company support and let them know you are triggering it and they can whitelist the rule you are triggering. 

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
p
91 posts
Mon Mar 11, 24 11:57 AM CST

Thanks Tim - all now resolved with the host

3 total messages
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Category: Error
 
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