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Current Version: 5.1.1 | Sytist Manual | Common  Issues | Feature Requests

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Product Options On Export - Showing For Entire Order, Not Just Individual Prods

A
69 posts
Fri May 20, 22 1:26 PM CST
Trying to set up a pre-order system at the last minute (fun.) and I haven't used this option before. Doing some testing and I need to be able to have a Dance name and Dancer's Name associated with each product ordered.

The pre-order options for the Price List are for the entire order. I need them to be attached to each product ordered (as there are multiple dances for different dancers being ordered at once). Images are not being chosen after photoday, we select them.

I have added a "Dance" and "Dancer Name" product options to each product. When I tested how this will be displayed on info export (product export) the all product options are being added to every product in the order, and not just to the product that they're assigned to at checkout. So instead of Product 1 having: Dance Name: Sugar Plum Fs, Dancer Name: Jane Doe, and Product 2 having Dance Name: Solo Duo Trio, Dancer Name: John Doe, it exports with all dance names and all dancer names associated with the entire order listed on each product.

Am I misunderstanding something? Have the wrong export settings? The info is clearly separated in the order confirmation/order page, but not the export.

I have "do no group products by photos" selected.
A
69 posts
Sat May 21, 22 9:38 AM CST
Uploaded a screenshot to the original post, but guess I forgot to hit the upload button. Here is an example of what I mean.
Attached Photos

A
69 posts
Sat May 21, 22 9:41 AM CST
As you can see, its represented correctly in the order/receipt, but not on the export.

Hoping I can get some answers soon as I need to test and set everything up by Monday. (last minute Covid request from the school)
Attached Photos

16,717 posts (admin)
Sun May 22, 22 7:01 AM CST
Sounds like something that was addressed in the 4.1.3 update out Friday.
https://www.picturespro.com/sytist-manual/change-log/

* Fixed duplicate options on order exports of pre-orders and removed collection options from the product options field so collection options on pre-orders are only in the collection options field.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
A
69 posts
Sun May 22, 22 9:40 AM CST
Oh, thanks Tim. Must have been experimenting just prior to update being released.
5 total messages
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